Dbd99 Terms & Conditions

Dbd99 (hereinafter referred to as "we", "the platform", or "the company") is an online gaming and Sports Betting platform operated for users in Bangladesh. These terms and conditions constitute a legally binding agreement between dbd99 and its users.

By accessing, browsing, creating an account on, or using any service on dbd99.ws, you are agreeing to these terms and conditions in full. If you do not agree with any of these terms, please do not use this platform.

These terms and conditions are available in both Bangla and English. In the event of any conflict in interpretation, the Bangla version shall be considered final.

• These terms may be updated at any time, and the latest version will always be published on this page.
• For significant changes, advance notice will be sent to your registered email.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
• These terms should be read alongside dbd99's Privacy Policy and Responsible Gaming Policy.

A valid account is required to access all dbd99 services. You must provide accurate and up-to-date information to complete the registration process. Accounts created with false information may be closed at any time.

Each person may operate only one account. If the same individual creates multiple accounts — whether under the same name or a different one — all accounts will be closed and the associated balances may be forfeited. If multiple members of the same household wish to use separate accounts from the same device or IP address, please contact support in advance.

• You must provide your full legal name, mobile number, and date of birth during registration.
• Keep your account password strong and never share it with anyone.
• Transferring or selling your account to a third party is strictly prohibited.
• If you notice any unusual activity on your account, please inform us immediately.
• To update your registered mobile number or email address, please contact our support team.

Dbd99 is a responsible gaming platform. We are firmly committed to keeping minors away from gambling. You must be at least 18 years old to use any service on the platform.

Completing the KYC (Know Your Customer) process is mandatory for all users — especially before making a withdrawal. You may be required to submit a photo of your National ID (NID), passport, or driving licence.

• A government-issued photo ID must be submitted for age verification.
• Withdrawals exceeding ৳10,000 may be held until KYC verification is complete.
• Submitting false or forged documents will result in permanent account closure.
• All KYC information is stored with strict confidentiality.
• Verification is typically completed within 24–48 hours.

Transactions on dbd99 can be made via bKash, Nagad, Rocket, and other approved payment methods. All deposits are credited to your account instantly. Withdrawals are generally processed within 1–24 hours.

All deposits and withdrawals must be made through a payment account registered in your own name. Using a third-party account may result in transaction cancellation and account suspension.

• Minimum deposit: ৳500; minimum withdrawal: ৳500.
• A maximum daily withdrawal limit applies — see the payments page for details.
• All active bonus wagering requirements must be completed before a withdrawal can be made.
• If you experience any issue with a transaction, please notify our support team within 24 hours.
• Dbd99 never charges extra fees or hidden costs.
• If money laundering is suspected, the relevant transaction will be put on hold pending investigation.

Dbd99 regularly offers a variety of bonuses and promotional deals. Each offer has its own terms, which are clearly stated on the offer page. It is your responsibility to read the relevant terms carefully before claiming any bonus.

A wagering requirement applies to all bonus types, including welcome bonuses, reload bonuses, free spins, cashback, and referral rewards. Bonus funds cannot be withdrawn until the wagering requirement has been met.

• Each bonus can only be claimed once per user.
• Bonus abuse and bonus hunting are strictly prohibited.
• Dbd99 reserves the right to modify or cancel any bonus offer at any time.
• Promotional bonuses are generally valid for 7–30 days; any unused bonus will be forfeited once the period expires.
• Any attempt to claim bonuses through multiple accounts will result in all associated accounts being closed.

Dbd99 offers betting on Sports Betting, Live Casino, slots, e-sports, and jackpot games. Each game or event has its own betting rules — please read them before placing a bet.

Once a bet is confirmed, it cannot be cancelled unless it was accepted in error due to a technical fault. In such cases, dbd99 holds the final authority to make a decision.

• If a match or event is cancelled, the stake for the related bet will be refunded.
• Odds in live betting change in real time; bets will be settled at the odds confirmed at the time of placement.
• All selections in an accumulator (parlay) bet must be correct to win.
• Placing bets based on match-fixing or insider information is strictly prohibited.
• Each game has its own maximum and minimum bet limits.

Dbd99 is committed to maintaining a fair and safe gaming environment. The following activities are strictly prohibited on our platform and may result in permanent account closure and legal action.

• Placing bets using software bots, scripts, or automation tools.
• Exploiting any bugs or loopholes in the platform.
• Creating multiple accounts to claim bonuses or promotional offers.
• Stealing another user's account credentials or gaining unauthorized access to their account.
• Using the platform for money laundering or any other illegal financial activity.
• Attempting hacking, phishing, or any form of cyberattack.
• Harassing, threatening, or using abusive behaviour toward other members.

Dbd99 is for entertainment — not addiction. We believe that healthy, controlled gaming can be a genuinely enjoyable experience. But when gaming starts to become a problem, we're here to help.

Dbd99 offers self-exclusion, deposit limits, session limits, and cooling-off period features. Contact our support team to use any of these tools.

• Gaming is strictly prohibited for anyone under the age of 18.
• A self-exclusion request will take effect within 24 hours of submission.
• Don't hesitate to seek professional help if gaming becomes a problem.
• Avoid chasing your losses by placing bigger bets out of fear of losing money.

For more details, visit our Responsible Gaming View page.

Dbd99 treats the protection of your personal data as a top priority. Any information we collect is used solely for service delivery, security purposes, and compliance with legal obligations.

Your data is never sold to third parties. Information may only be shared when required by law or a regulatory authority. For more details, visit our Privacy Policy Read.

• All data is secured with 256-bit SSL encryption.
• You have the right to request correction or deletion of your personal data.
• A separate cookie policy applies to the use of cookies.

Dbd99 is committed to providing the highest quality of service; however, our liability will be limited in the following circumstances:

• If a bet is cancelled due to internet disconnection or a technical failure.
• If a transaction is delayed due to a third-party payment provider.
• If account credentials are leaked due to the user's own negligence.
• In cases of force majeure (natural disasters, war, government-imposed restrictions).
• If a game is interrupted due to a technical issue on the game provider's end.

Dbd99's maximum liability for any loss shall be limited to the principal amount of the transaction in question. dbd99 is not liable for any indirect or incidental damages.

Dbd99 reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

• Breaching any provision of these terms and conditions.
• If evidence of fraud, cheating, or suspicious activity is found.
• Submitting a false identity or forged documents.
• Upon instruction from a court or regulatory authority.
• Due to extended inactivity (generally, no transactions for 12 months).

Users can contact support at any time to close their account. Any approved balance can be withdrawn before the account is closed.

Our support team is available 24/7 for any queries or assistance with dbd99. If you have a complaint or dispute, please try to resolve it through our support channels first.

Once a complaint is submitted, we will provide an initial response within 72 hours and aim to resolve the matter within 14 business days where possible. Complex cases may take longer.

• Email: support@dbd99.ws
• Live Chat: Click the chat icon at the bottom right of the website.
• Submitting a complaint in writing helps ensure a faster resolution.
• You have the right to appeal our decisions — contact support for more details.

Any disputes relating to these terms will be resolved in accordance with applicable law. Both parties will prioritize reaching a resolution through mutual discussion.